OnTime Customer Web Portal
Instantly Add Customer Service Tools to Your Website
You already know that OnTime does an excellent job managing your daily
business operations, but why stop there? Each OnTime account comes with the
OnTime Customer Web Portal, a website that can linked to your existing site which is
tied to your OnTime account and gives your customer's instant access to all
their account needs.
What
does the OnTime Customer Web Portal offer?
Order Entry
Give customers the ability to enter orders themselves with this powerful feature.
Customers can create and submit orders without involving a
dispatcher, saving you time and money. This full featured order entry screen
allows the customer to see contracted options and rates that have been entered
into their profile. They can also use this feature to get automated quotes.
Tracking
Customers can see a live view of all their orders, where they are, what their
status is, and even view delivery confirmation information. This gives customers
the same view as a dispatcher would see in the tracking.
Address Book
The address book holds addresses that the customer deals with often. Contacts
entered in the address book can be pulled up quickly later on as an order is
being created by either the customer or dispatcher.
Order History
A customer can generate reports that show orders submitted to your company,
complete with detailed pricing information, for any time period. This is an
excellent resource for customers who need receipts for their records, especially
if you do billing via email and do not already send the customer a detailed
report on orders for the billing period.
Want to see the OnTime Customer Portal in action? Experience it for yourself
using our demonstration account:
http://www.ontimesystem.com/sites/sample
User Name: demo@courier.com
Password: demo
The OnTime Customer Portal can be easily customized to match the layout and
design of your existing site. This adds a professional element to your website
and gives customer's confidence in your abilities. If you already have an OnTime
account established, contact
Vesigo Studios for more information on how you can get this powerful portal
added to your company's website today.
