- General Information
- Purchase
- Support
- OnTime™ Products

OnTime Software Release Notes
This page documents many of the additions and changes included in recent
updates made to the OnTime software.
Released: 5/9/2012
- Enhanced: Extended the COM API for creating extensions in OnTime.
- Enhanced: Custom report authoring, with improved query support.
Modifying a SQL query in an existing report is now possible.
- Resolved: Issue in custom report previews that would prevent data
from automatically loading into the report.
- Resolved: Issue with the User Compensation section of the order
details under the Tracking view showing incorrect commission totals when
the order had a different driver for the pickup than the delivery.
- Resolved: Issue where users available for selection in the User
Compensation section of the order details under the Tracking view was
limited to drivers only. Now all users are available from the list.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 4/27/2012
- Resolved: Issue with cached total price not matching calculated
price in certain circumstances.
- Enhanced: Synchronization validation on order options.
- Enhanced: Custom report authoring, with improved query support and
direct data file access which eliminates the need to author reports
against a secondary Access or SQL Server database.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 4/23/2012
- Resolved: Numerous miscellaneous bug fixes and enhancements.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 3/22/2012
- New: Added contact or subaccount name as available field on reports.
- Resolved: Issue with copy and paste not saving correctly in the zone
to zone price set table.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 2/29/2012
- New: Ability to manually edit the longitude and latitude of a
location record.
- New: Ability to display deleted orders in the tracking view. Once
displayed, right clicking on the deleted order will provide an option to
restore the order.
- New: Ability to copy and paste data to and from zone-to-zone tables.
This applies to both zone lookup tables as well as the zone based prices
table within price sets.
- New: Ability to restore default colors used for color coding in the
tracking view.
- New: Added department field as a required field.
- Enhanced: Schedule description on billing cycles for customers.
- Enhanced: A new default for synchronization conflict handling. The
previous option to "Always use my changes" has been deprecated and the
option to "Always use the changes on the server" will be used instead.
This is designed to prevent users from overwriting the changes of
others. This will result in a more reliable system of synchronization.
- Enhanced: The synchronization algorithms have been tuned to run
faster and more reliably.
- Enhanced: Added submission date to the invoice reports to allow for
date grouping and sorting.
- Resolved: Tuning of synchronization system to prevent older order
settings from overwriting new changes, such as status.
- Resolved: Issue with border surrounding content areas in OnTime
Management Suite not redrawing properly.
- Resolved: Issue with some user defined fields not synchronizing
successfully.
- Resolved: Issue with signature capture on some smartphones not
working properly.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 2/10/2012
- New: Add, edit, and remove items (or packages) on an order from the
tracking view.
- Enhanced: Added the contact name (or subaccount name) on an order to
the invoice report designer field list.
- Enhanced: Improved the reliability and accuracy of synchronization
in the desktop applications.
- Resolved: Issue with most compensated user list under reports
doubling the amounts when clicking the refresh data button multiple
times.
- Resolved: Issue with synchronization of the order items (or
packages) table.
- Resolved: Issue with the label above the most compensated user list
not properly reflecting custom date ranges.
- Resolved: "Out of memory" issue with time and activity summary
report failing to load data when a large date range is used.
- Resolved: Issue with price modifiers with the type of "tax" not
calculating amounts based on modifier totals after a customer adjustment
is applied.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 1/27/2012
- Enhanced: New item downloaded notification sound effect now only
applies to new orders.
- Enhanced: Grouping in the Tracking view is now preserved between
sessions.
- Resolved: Issue with price modifiers that used custom watch values
that were nested within groups did not save the custom values inputted.
- Resolved: Issue with current assignments view under a driver not
showing all orders assigned to the driver. Specifically orders that were
still in the "entered" status due to importing from a file.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 1/19/2012
- Enhanced: Refinements to the "My Feature Requests" area.
- Enhanced: Improved notification of errors when system memory is low.
- Enhanced: Synchronization performance and reliability.
- Resolved: Issue with synchronization not marking some records as
having been synchronized even though they had.
- Resolved: Issue with order locking triggering an error message when
no orders were selected in the Tracking view.
- Resolved: Issue with non-default system fonts referenced in OnTime
Dispatch.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 1/12/2012
- New: A close all open orders link to the left of the order entry
screen will close all open order tabs at once instead of having to close
each one individually.
- New: The department specified on an order now appears as a column in
the "unbilled orders" list under the Billing section.
- Enhanced: Increased the speed of launching a new order in OnTime
Dispatch. In some cases users will notice a 60% increase in speed.
- Enhanced: The directory (formerly lookup) box in the order entry
form has been updated to search for exact matches where the name of the
location starts with the query entered. This is updated from the
previous version in which all fields were searched for any words
entered.
- Enhanced: Searching in the Locations list of the Management Suite
program will search across almost all columns now instead of just name
columns.
- Enhanced: Synchronization has been further improved to enhance
reliability and handling of network connections issues which could cause
some data to not synchronize fully.
- Resolved: Issue with demo key not being remembered when using OnTime
is trial mode.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 1/11/2012
- Enhanced: When importing orders from an XLS or CSV file, if the
service level specified contains modifiers that are required or selected
by default, those will automatically be added onto the order. Note that
in some cases pricing may still need to be recalculated on orders from
the tracking view afterward.
- Enhanced: Waybill, shipping label, bill of lading, and work sheet
reports now all have access to all properties of an order. This will
allow for much more flexibility when modifying those reports.
- Resolved: Issue with the report database defaulting to memo fields
on foreign keys.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 1/7/2012
- New: The order "comment" field is now available to be placed on
invoices.
- Resolved: Issues related to consistent synchronization in specific
scenarios.
- Resolved: Issue with conversation of time zone not applying properly
to the timestamp in the sent notifications log.
- Resolved: Misc. issues in previous release.
Released: 1/4/2012
- New: Create and view your support tickets directly in OnTime
Management Suite. The "Help" tab now contains a button labeled "My
Support Tickets". This allows you to create new support tickets which
are instantly relayed to customer support. When customer support
replies, it will appear in the ticket window.
- New: Orders can now be locked by right clicking and choosing Locked
in the tracking view. When an order is locked, it cannot be modified by
users or the program. This is useful when you want to prevent users from
accidently making changes to an order that has been finalized. This is
especially true in the area of prices.
- New: Invoices can now be locked by right clicking and choosing
Locked from the invoices list. When an invoice is locked, it cannot be
modified by users or the program. As an added precaution, orders inside
of an invoice can be locked as well, ensuring that nothing about the
invoice changes accidently.
- New: Full auditing support. All changes to all records are now
logged for a complete history of modifications.
- New: Additional stops can now be created when working on a new order
in the order entry screen in OnTime Dispatch. Clicking the "additional
stop" button will create an additional order tab with the same details
as the original. When submitted, all related orders will use the same
base tracking number with a sequential number appended to the end. This
makes it easy to see which orders belong together in the sequence.
- New: Full support for high DPI displays.
- New: Now set the number of days displayed on the revenue, user
compensation, and profit margin graphs. Two sets, or ranges, of days can
be set.
- New: Additional fields have been to the workflow notification
system. These include the collection and delivery address details as
well as the requested by name.
- New: The system now tracks the origin of an order and will display
if it was entered via OnTime Dispatch, the Customer Web Portal, imported
from an XLS or CSV file, or relayed via the XML Web Services online API.
- New: Reports can now be reset to their default state on an
individual basis. Previously it may have only been possible to reset all
reports at once.
- Enhanced: The "requested by" field on the order entry screen in
OnTime Dispatch now shows the last 20 contact names instead of only 10.
- Enhanced: When items, or packages, are added to a shipment in the
additional details view of the order entry screen, they will each
receive a tracking number that is shared by the parent order. This will
make it possible to track items within a shipment by tracking number.
- Enhanced: Synchronization conflict handling has been improved to
better understand the intention of changed made by used. This will
result in a decrease in the number of perceived concurrency conflicts,
making for a better user experience when multiple users are working on
the same records.
- Enhanced: Synchronization speed has been improved.
- Enhanced: Items, or itemized packages, can be placed on the shipping
label.
- Enhanced: Digitally captured signatures can now be placed on bill of
lading and waybill reports.
- Enhanced: The lookup box on the order entry form has been
reengineered to search on more fields and respond much quicker when
searching across more than 10,000 addresses. Formerly it was very slow
to search when a large number of location records were present. The
field was also renamed from "lookup" to "directory".
- Resolved: An issue with the flat rate and miscellaneous adjustment
boxes on the order entry form responding inappropriately to the scroll
wheel.
- Resolved: Issues related to logging in to the program in offline
mode.
- Resolved: Issue when searching in the order entry lookup box would
not return all matching results.
- Resolved: An issue where "-1" would sometimes appear as the
calculated distance in the order entry form.
- Resolved: An issue when searching by status and all orders still
being returned.
Released: 11/14/2011
- New: The extension framework has now been extended to the Tracking
view, allowing additional plugins to be developed.
- Enhanced: Customer can be changed on an order when a customer had
not been previously assigned to the order. This was common in data
import scenarios.
- Resolved: Issue with pickup/delivery date and time shifting when
working with route stops.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 10/17/2011
- Resolved: Issue with Time and Activity Detail report showing
duplicate orders when the orders involved miscellaneous compensation
added to a driver when the order was split between two drivers.
- Resolved: Issue with geocoding service showing incorrect error
message when adding a new address in OnTime Dispatch using the lookup
bar.
- Resolved: Issues related to UI coloring when using the black theme
in both OnTime Dispatch and OnTime Management Suite.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 10/7/2011
- New: Workflow notifications can now be configured independently of
system events, allowing them to be triggered manually from the Tracking
view.
- New: Option to disable customers from editing their profile in the
OnTime Customer Web Portal.
- New: Option to display the customer contact name in the tracking
grid in the OnTime Customer Web Portal.
- Enhanced: Improvements to the online geocoding and map routing for
all OnTime applications, including the Customer Web Portal.
- New: When importing data from CSV or XLS files, the type of date can
be selected. Choose between UTC or local time zone.
- Enhanced: Improvements to the automated route scheduler to help
ensure more reliable scheduling.
- New: A warning to double check or correct an address is presented in
OnTime Management Suite and OnTime Dispatch if an address entered is not
recognized by the geocoding system. This will help ensure more accurate
distance calculations.
- New: A shortcut in the locations detail view to display the address
in either Google Maps or Bing Maps.
- New: An option in the unbilled shipments list which allows a check
to be performed on all orders that have been marked as billed. This will
check that such orders have been added to an invoice within OnTime.
- Enhanced: When deleting an invoice, orders will be automatically
removed from the invoice and returned to the unbilled shipments list.
- New: Advanced data file tools are now available from the log in
screen of both OnTime Management and OnTime Dispatch.
- Enhanced: The "rebuild data file" feature has been streamlined to
make the process easier to complete.
- New: The distance field has been added to the list of available
fields in the Work Sheet report.
- Resolved: An issue that would sometimes result in a program error
when accessing the Billing area of OnTime Management Suite.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 9/26/2011
- Enhanced: Mapping and routing services have been improved to help
provide more reliable and accurate distance calculations.
- Resolved: An issue encountered when recalculating the distance on an
existing order which could cause the order to calculate as zero.
- New: Option for contacts under a customer record to be able to see
orders of another contact at the same company in the OnTime Customer Web
Portal.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 9/21/2011
- Enhanced: Invoice can now be emailed to customers in several
different file formats. In addition to PDF, you can now choose from XLS,
XLSX, CSV, MHT, TXT, RTF, and more. The option to choose the file format
appears when confirming the email address of the invoice recipient.
- Enhanced: Bar code scanning on Windows Mobile devices has been
expanded to look up tracking numbers assigned as incoming and outgoing
tracking numbers on an order. This makes it possible to scan a bar code
based on a client's tracking number.
- Enhanced: When entering in POD information on an order via the
tracking view, there is now an option to use the current system date and
time.
- Resolved: An issue where miscellaneous user compensation entered
through the tracking view on users not already assigned to the order not
appearing in the Time and Activity Reports.
- Resolved: Selected rows in the tracking view now use the same
highlighted color as other lists in OnTime. This resolved an issue on
some systems where the highlighting was too dark.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 9/12/2011
- Enhanced: When exporting invoices to QuickBooks, any miscellaneous
adjustment amounts are now carried over as well.
- Enhanced: Signature capture and COD options are now available in
OnTime Dispatch now matter the configuration of a price set.
- Enhanced: Signature capture and COD options are now handled better
in the OnTime Customer Web Portal. Both pickup and delivery points are
available for the client to select from.
- Enhanced: Percentage based price modifiers can now use the "base
price for percentage calculation" dialog. Previously only flat
percentage types were allowed.
- New: Address books are now searchable from the order entry form in
the Customer Web Portal. This behaves as an autocomplete type box.
- Resolved: An issue that prevented some users from backing up their
local data file.
- Resolved: An issue that would prevent template customers from
working properly if a password was missing.
- Resolved: An issue with additional time compensation not being
calculated properly on reports when added through the user compensation
area of the Tracking view.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 8/30/2011
- New: Added controls for settings in the upcoming release of the
OnTime Customer Web Portal.
- New: Features added to a whole new release of the OnTime Customer
Web Portal. This includes the ability for customers to cancel orders,
manage their profile, retrieve their password, change their password,
view calculated route distance for new orders, and improved exporting
functionality for both the tracking view and address book.
- Enhanced: Expanded online API, via the OnTime XML Web Services,
gives more control over sending and receiving data with OnTime. This
includes controlling COD signature capture requirements and retrieving
most details about an order.
- Enhanced: The OnTime Customer Web Portal has been updated to be
compliant with modern HTML 5 standards, allowing it to work better on
newer and older web browsers. It has also been optimized to work better
on tablets (such as iPad, Galaxy Tab, and Zoom) and on smart phones,
giving your customers more options for accessing their account online.
- Enhanced: Department names are now listed alphabetically on the
order entry form in the OnTime Customer Web Portal.
- Resolved: An issue that would result in out of memory errors in the
OnTime Customer Web Portal.
- Resolved: An issue with the logout function not operating properly
exiting an account.
- Resolved: An issue when upgrading to a new version and the columns
on the Tracking view not preserving their layout customizations,
including saved views.
- Resolved: An issue with status changes preformed in the Tracking
view causing an error when entering additional information.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 8/25/2011
- Resolved: An issue with previous automatic updates not updating the
program properly. Any users experiencing issues when trying to update
OnTime Dispatch past version 3.1.105 should manually download the latest
version of OnTime Dispatch here:
http://www.ontimesystem.com/Download.aspx
- Resolved: An issue when upgrading to a new version and the columns
on the Tracking view not preserving their layout customizations.
- Resolved: An issue with new orders created from on-hold orders not
duplicating properly. Although the first copy or duplicate would enter
into the system properly, subsequent orders would overwrite the first
instead of creating new, separate orders.
- Resolved: An issue with status changes preformed in the Tracking
view causing an error when entering additional information.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 8/23/2011
- Resolved: An issue with status changes preformed in the Tracking
view sometimes resulted in an error message.
Released: 8/20/2011
- New: Workflow events can now be triggered automatically when
changing the status of an order in the Tracking view. To enable this
feature, navigate to General Options > Tracking in OnTime Management
Suite and enable the checkbox labeled "Process workflow events when
changing status".
- New: Several reports, including the Time and Activity report, can
now be based on date ranges other than just the order submission date.
You can now choose from date submitted, collected (scheduled), collected
(actual), delivered (scheduled), and delivered (actual). You will see
the option to change the data type in the same window as when choosing
the date range.
- New: Orders can now be added to invoices directly from the Tracking
view. Just right click on an order that has been completed or cancelled
billable and choose "Add to Invoice...".
- New: A location record can now be turned into a customer. To do so,
navigate to the list of locations in OnTime Management Suite, right
click on a location record, and choose "Create Customer from This
Location...".
- New: Now minor update notifications will be available within both
OnTime Management Suite and OnTime Dispatch.
- New: The total number of assignments for a user is now displayed in
the driver's list in OnTime Dispatch.
- New: The new default for handling synchronization conflicts is to
always use the changes on the server.
- New: Specify custom comments for changes in status for Cancelled and
Cancelled Billable.
- New: Columns for "Pickup Phone" and "Delivery Phone" have been added
to the Tracking view.
- Resolved: Grouping error encountered by some users in the Tracking
view.
- Resolved: An issue where customization to the columns in the
Tracking view would not persist between upgrades of OnTime.
- Resolved: Issue with duplicate ID's created when duplicating orders
from the Tracking view or order entry form.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 8/15/2011
- New: Any workflow notification can now be triggered directly from
the tracking view by right clicking on an order and choosing "Process a
Notification".
- New: Additional status change options from the tracking view. Now
when changing the status of an order, additional options are available
for adding status label comments. Comments can also now be added to the
Cancelled and Cancelled Billable statuses.
- Resolved: Issue encountered when adding signature requirement from
the tracking view. On the Signature tab, if you check the collect at
delivery box and close the order and reopen the order again and reopen
the signature tab again, the collect at pickup box is automatically
checked.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 7/22/2011
- Resolved: An issue with pricing not calculating properly in certain
areas of the system when the customer involved has an adjustment
percentage applied to their account.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 7/11/2011
- Resolved: An issue encountered when opening certain customized
reports.
Released: 7/8/2011
- New: Support for 2D barcode generation and scanning.
- New: Backstage controls now available from the File menu in both
OnTime Dispatch and Management Suite.
- Enhanced: More consistent use of additional mapping options
throughout all programs.
- Resolved: Updated UI controls across both OnTime Dispatch and
Management Suite to resolve minor issues encountered by some users.
- Resolved: Issue with billing view not switching when moving from
reports area to billing.
- Resolved: Issue with user defined fields causing an error in bill of
lading and waybill reports.
- Resolved: Issue with location coordinates being formatted
improperly, and thus placed incorrectly on the map, when using OnTime in
certain regions.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 6/29/2011
- Enhanced: Refined mapping controls in OnTime Dispatch.
- Resolved: An issue with numeric user defined fields not allowing
decimal values.
- Resolved: An issue with delays when opening customer records.
Released: 6/28/2011
- Resolved: An issue that would result in an error when attempting to
open a customer in OnTime Management Suite.
Released: 6/27/2011
- New: Added 67 new mapping sources to improve visualizations
worldwide.
- Enhanced: New fields added to various reports.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 6/20/2011
- New: Two new reports based on the existing Time and Activity Summary
and Detail reports. Now you can choose that those reports use only data
from orders completed or cancelled billable.
- Resolved: An issue encountered when editing certain sessions in the
time sheet resulting in multiple prompts regarding incomplete sessions.
- Resolved: An issue with pricing when two or more layers of
percentage calculation are used.
- Resolved: An issue in which status labels changes were not displayed
properly in the Tracking view.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 6/8/2011
- Enhanced: Better offline performance for OnTime Mobile for Windows
Mobile.
- Resolved: Miscellaneous errors in OnTime Mobile for Windows Mobile
reported by users.
- New: Web site applet - link for tracking generator.
- Enhanced: Invoice report templates now factor in possible credits or
payments on an invoice.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 5/25/2011
- Resolved: Issues with adding new vehicles and working with vehicle
maintenance history items.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 5/23/2011
- Resolved: Issue with pricing not calculating properly when cached
and involving flat percentage price modifiers.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 5/17/2011
- Resolved: Issue with custom input values not saving properly when
working with price modifiers in the tracking detail view.
- Resolved: Issue with tab order incorrect in order entry form of
OnTime Dispatch.
- Resolved: Issue with prices not calculating properly in certain
price modifiers when combined with customer adjustment percentages.
Released: 5/14/2011
- New: OnTime Management Suite now supports extensions. As these are
developed by Vesigo Studios and third party developers, they can be
installed to extend the functionality of OnTime for your business.
Extension management is available under the Tools tab.
- New: OnTime now supports the display of time in 24 hour time format
(military time). This is enabled under General Options.
- New: Previously collected signatures can now be loaded on to a
mobile device using OnTime Mobile. This is useful in situations where
previous authorization of signature has been granted or in cases where
several shipments must be closed out with the same signature. This
feature is available under the same screen in which the normal signature
is collected. You will see a button labeled "Get Previous". Tapping that
will load the most recent signature captured for that location, if
available.
- New: Write in charges can now be added at the time of order entry. A
link appears at the bottom of the order entry form, under the standard
options box.
- Enhanced: Additional columns and performance enhancements have been
added to the Tracking view.
- Enhanced: When invoices are posted to QuickBooks the orders are now
sent over sorted by date.
- Enhanced: COD collection can now be set under OnTime Mobile Web,
iOS, Android, and Blackberry.
- Enhanced: The signature collection box in OnTime Mobile for Windows
Mobile is now surrounded with a box to make it clear where to sign.
- Enhanced: Orders can now be marked as picked or delivered directly
from the barcode scanning results page in OnTime Mobile for Windows
Mobile.
- Resolved: Issues with COD not saving properly in OnTime Mobile for
Windows Mobile.
- Resolved: An issue with grouping in the Tracking view.
- Resolved: OnTime will now double check that sequential tracking
numbers are not already in use by another order. An alert will be shown
to dispatchers if the pool of tracking number gets low.
- Resolved: An issue where nested price modifiers that used custom
input values would not calculate properly when in price modifier groups.
- Resolved: An issue when using the duplicate order function in the
Tracking view. Under some circumstances the requested duplicate orders
were not generated.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 4/13/2011
- New: Invoices for your OnTime service can now be viewed and printed
from the Account Center.
- Enhanced: Several new fields have been added to the field list in
various reports in response to customer requests.
- Enhanced: New fields have been added to the list of available fields
when exporting invoices to QuickBooks.
- Enhanced: The OnTime User Guide has been significantly updated to
include accurate documentation for the current version, with over 200
pages of new content.
- Resolved: Issue when posting to "discount" type service items in
QuickBooks.
- Resolved: Issue with the grids on the reports home page not
converting some dates accurately due to time zone differences.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 3/25/2011
- Resolved: Issue with route stops scheduled without pricing on price
modifiers.
- Resolved: Issue with route stops set to start scheduling on a
certain day not starting until one day later.
- Resolved: Issue with tracking view in the OnTime Dispatch program
not updating completely when using a saved view.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 3/23/2011
- Enhanced: Performance of tracking view. Searches, especially with
names, are faster and more reliable. Information is also updated more
quickly to avoid delays in the updates of orders. The default number of
orders returned is now 500 instead of 1,000.
- Resolved: Issue with price set schedules interfering with the setup
of route stops.
- Resolved: An issue with the price update function on route stops.
- Resolved: Various user interface inconsistencies and glitches.
- Resolved: Issue with blank prices appearing when launching OnTime
Dispatch from Management Suite.
- Resolved: An issue with the wrong driver names appearing in the
dialog box which suggests drivers when opened from the route stop view.
- Resolved: An issue with the wrong results being returned when
searching in the tracking view on a user's name and using the "NOT"
operator.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 3/11/2011
- New: Pricing can now be attached to a schedule. Price sets can be
assigned a schedule for both their availability and when the order is
guaranteed to be delivered by. Each price set can have it's own
schedule, allowing for maximum flexibility. This will help automate your
pricing by automatically charging the right price depending on the time
of day the customer is requesting. Price set scheduling works on both
OnTime Dispatch and the OnTime Customer Web Portal.
- New: Multiple user logins for customers. Now customers can have
subaccounts, which will allow individuals under that company to log in
independent of the primary company user name and password. Persons that
log in this way will only see order they have placed in the Tracking
view of the Customer Web Portal.
- New: User permissions. The foundation has been laid to have user
permissions across the system. Administrators can now control which
tasks a specific user is allows to carry out. Initially added are:
Create order, Edit order, and Delete order.
- New: Update distances on orders in bulk via the Tracking view.
- New: Update prices on orders in bulk via the Tracking view.
- New: Delete multiple payments at once.
- New: Declared value is now an editable field in the order details.
- Enhanced: Synchronization has been refined to handle heavier loads
and not interfere with tasks in the program as often.
- Enhanced: The feature to email invoices has been improved to bypass
common firewall issues that have prevented some users from using the
feature in the past.
- Enhanced: Improvements to the Routes view. This included
simplification of the user interface and adding a new button to access
the route scheduling log.
- Enhanced: Refined user interface graphics and text.
- Enhanced: Refined price modifier selection via check boxes under
price modifiers.
- Enhanced: Improvements to the management of the log files.
- Enhanced: Improved rebuilding of the data file.
- Enhanced: Improvements to the database access, resulting in fewer
crashes on specific computers.
- Enhanced: Invoices that have been paid are now hidden in the list of
invoices when entering in a new payment.
- Enhanced: General improvement of program performance and
reliability.
- Resolved: An issue in which the volume of a shipment was calculated
on only the primary dimensions. The system now factors in sub-item
dimensions when calculating the price.
- Resolved: An issue with removing custom user compensation on a
specific order.
- Resolved: Time Zones not calculated properly on reports (such as
bill of lading, waybill, and shipping label) when generated from the
OnTime Customer Web Portal.
- Resolved: Issue with location information duplicating itself when
editing values in the order details.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 2/11/2011
- Resolved: Issue in price modifiers that limited some fields to 1,000
or less.
- Resolved: Issue with switching synchronization from automatic to
manual not updating immediately.
- Resolved: Issue with groups not persisting in the tracking view
under specific scenarios.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 2/9/2011
- Resolved: Formatting issues in the price modifier editor.
- Enhanced: Import Data feature now allows importing of the Requested
By field. The status on orders imported is automatically set to
submitted instead of entered.
- Resolved: Issue with mapping on the Import Data screen not saving
due to template selection.
- Resolved: New price sets now have the Display on customer web portal
option checked by default.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 2/8/2011
- New: Price modifiers now allow you to specify a range, instead of
just a threshold. This will make it much simpler to create tiered
pricing. The field that used to be named "Applicable threshold" has been
renamed to "Start applying after". This field continues to operate in
the exact same way as it did before: acting as a threshold for when the
price modifier should start taking effect. A second field has been added
named "Stop applying before" and acts as the upper limit of the range.
- New: Option under price sets to control if the price set is
displayed on the OnTime Customer Web Portal.
- New: Customer account number is now available on invoices.
- New: Added the email field under the locations section of an order
in the Tracking view.
- Enhanced: Improvements to the import data feature, including smart
handling of empty cells and automatic price calculations.
- Resolved: Corrected an issue where the currently assigned driver was
not displayed consistently when opening an order in the Tracking view.
- Resolved: Issue with customers not displaying in the Customers list
if the name and company were imported as null fields.
- Resolved: Issue with printing route sheets on routes that do not
have a zone schedule associated.
- Resolved: Issue with multiple payments applied to a single invoice
and not marking that invoice as paid.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 1/28/2011
- New: Updated Windows 7 interface for both OnTime Management Suite
and OnTime Dispatch. Using the new streamlined ribbon interface provides
easier access to commonly used functions and provides increased
flexibility.
- New: Quick access toolbar. Right click on any button in the ribbon
and choose Add to Quick Access Toolbar to place a
shortcut at the top of the window giving easy access to that function no
matter where you are in the program.
- New: Applications can now be themed with different color schemes.
This setting is accessible in the general program options. Currently
included are Blue, Silver, and Black.
- New: Streamlined navigation bar appearing on the left hand side is
now more customizable and may be collapsed to provide more room to the
main lists.
- New: Reporting business statistics view shows revenue, user
compensation, and margin of difference for the last 14 and 30 days. Also
shows most profitable customers and most compensated users. Provides
directions on how to access several other premade reports across OnTime.
- Enhanced: Servers powering the OnTime service have been upgraded
significantly and now run completely 64 bit for added reliability and
performance.
- New: Indexing across client and server databases for significantly
improved performance in data access.
- Enhanced: Significant updates to the data file access system, which
should result in better reliability especially when preforming many
operations in quick succession.
- Enhanced: Data access has been optimized for multi-core computers,
resulting in a 50% increase in performance across the applications.
- Enhanced: Significantly improved memory management.
- New: A warning will now appear if a duplicate invoice number is
used.
- Enhanced: QuickBooks integration has been improved and fully
supports 2002 thru 2011 Pro versions.
- Resolved: An issue when importing negative amounts into a QuickBooks
invoice line item.
- New: Custom sound effects when new changes are applied or found.
From the general program options, you can now specify a WAV sound file
to play your own sound effects when new data is downloaded from the
OnTime service.
- Enhanced: Improvements to the log file management, notably reducing
the size on disk.
- Enhanced: Improvements to the data file rebuilding feature. The
application will now prompt you to restart the application in order to
complete the rebuild instead of failing with an error message if the
data file is in use.
- Enhanced: Multiple display support has been improved.
- Enhanced: Improved support for high DPI screens.
- Enhanced: Added fields to the list of available fields to choose
from when preforming searches in the tracking view.
- New: Now see the name of the last user to change a record. The
Last Modified By column is now available in most lists
and is a searchable field in the tracking view.
- New: In the history section of an order under the tracking view, the
name of the last user to modify the order is shown, making it easy to
see who changed and order and at what time.
- New: Waybill report available in the tracking view. Just right click
on an order and choose Reports > Waybill.
- New: Bill of lading report available in the tracking view. Just
right click on an order and choose Reports > Bill of Lading.
- New: Shipping label, waybill, and bill of lading reports can now be
customized and then uploaded with those customizations to the Customer
Web Portal for customers to view and print. This feature requires that
the customer have Adobe Reader installed.
- New: The report designer has been drastically improved to be more
reliable and utilize an all new user interface to make designing reports
easier than ever. Across all reports, additional fields have been added
to provide much more possibilities when customizing reports to contain
needed desire.
- Enhanced: The "purged deleted items" feature has been improved to
include additional records, providing a more efficient way of removing
archived items.
- New: OnTime Mobile software installation guide appears under the
home tab.
- Resolved: Issue when assigning, reassigning, and assigning orders to
users in the tracking view.
- Resolved: An issue with printing a route assignment sheet when no
driver has been assigned to the route.
- New: Advanced view now available under a route stop. This allows to
configure virtually any aspect of the route stop and have those settings
used when the route scheduler creates orders. This is especially useful
when custom user compensation needs to be assigned to a driver.
- Enhanced: Automatic geocoding has been improved.
- Resolved: Issue with the map under the customer detail not showing
properly.
- Enhanced: New icons and high resolution graphics across all
applications.
- Enhanced: Synchronization routines have been optimized to be
quicker, more efficient, and reliable.
- Resolved: Issue with synchronization issues on some computers
involving the user defined fields.
- Enhanced: Changed the default synchronization setting to be
optimized for fast internet connections.
- Enhanced: Numerous improvements to ensure a consistent and reliable
experience when using OnTime outside of the United States.
- Enhanced: Improved setup will check for an array of prerequisites
before installing the program to ensure a smooth installation.
- Enhanced: Revised price modifier view now displays an icon in the
list to indicate they type of modifier making it easier to distinguish
between single and group modifiers.
- New: View price modifier usage. Right click on any price modifier
(group or single) and select Modifier Usage to see all
price sets and price modifier groups in which the modifier is used.
Released: 12/16/2010
- New: Change the division or department of a customer on existing
order. Open an order from the Tracking view and double click on the
Division/Department row to make the change.
- Resolved: Issue with department names not appearing properly on
invoices. This was a bug introduced in release 2.4.154.
Released: 12/15/2010
- New: The invoice number than an order is assigned to will now appear
in the tracking detail view.
- Enhanced: The Time and Activity Summary/Detail report is now
customizable.
- Enhanced: Added full order data access to the field list for the
Time and Activity Summary/Detail report.
- Enhanced: Adjustments to improve general performance and reliability
across the programs.
- Resolved: Issue with sorting not being preserved in the Tracking
view when data refreshes.
- Resolved: Issue with nested price modifiers that could cause circular references.
- Resolved: Reported issues from the OnTime Mobile Web and
OnTime Customer Web Portal.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 12/14/2010
- Resolved: An issue with searching by dates in the Tracking view of
both OnTime Management Suite and OnTime Dispatch
outside of the U.S. region.
- Resolved: Issue with grouped modifiers and percentage
calculations that could cause circular references.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 12/6/2010
- New: OnTime Update. Starting with this release, future updates can
be installed seamlessly when they become available. Instead of going to
the OnTime web site, downloading the update, and installing it
separately, OnTime will automatically preform these steps for you. This
should help simplify the update process for businesses with several
computers.
- New: Simplified invoice. You can now choose between printing a
detailed (as was available before) or simplified invoice. The default is
to continue using the standard detailed invoice, but you may choose to
print a simplified version which includes basic information about
orders, saving substantial printed pages when many orders are in an
invoice.
- New: Price Estimator Web Site Applet. Instead of requiring customers
to log in to the customer web portal to get a quote, OnTime now includes
a web site applet that can be used on your web site to generate
estimates based on pickup and destination postal codes. You can access
this applet from Tools > Web Site Applets > Price Estimate.
- New: Status changes to "In Transit" can now be done with pickup date
and name information. When right clicking on an order in the Tracking
view, a new option under status is available: Set to In Transit with
Pickup Info. This will help streamline the setting of orders to the
picked up status and entering of pickup time and name information when
driver's are not using mobile devices.
- New: Sequential numbering to the end of duplicate order tracking
numbers and mask them for total customization of how the tracking number
appears.
- New: Checking is now done across all invoices to ensure that orders
have not already been added to another invoice to help prevent double
billing of customers.
- Enhanced: The Time and Activity Detail report now includes several
additional details to help break down the pay to drivers. This includes
total commission, pickup and delivery locations, service level, and
itemized options and miscellaneous compensation.
- Enhanced: Pickup and delivery zones are now displayed in the
dispatching view under the Unassigned Shipments list.
- Enhanced: Pickup and delivery zones are now shown un the Tracking
view and can be searched upon when creating saved views.
- Enhanced: Unassigned orders on mobile devices now triggers
unassignment events in OnTime Workflow.
- Resolved: Issue with miscellaneous compensation not getting factored
in properly to details listings in the Time and Activity Detail report.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 11/21/2010
- Enhanced: Shipping label can now access all order fields for
placement on customized labels.
- Resolved: Issue with new order from current not working when zones
were not applied to both locations.
- Resolved: Pricing error that could occur in specific scenarios when
using a multiplier.
- Resolved: Order that have been cancelled (not billable) are no
longer included in user time and activity report calculations.
- Resolved: Incorrect placement of driver position on map in specific
cases.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 11/8/2010
- New: Task now appears on the Start page when invoices to customers
are overdue.
- Enhanced: Invoices now fully support separation by department and
includes a subtotal at the bottom of each group.
- Enhanced: Email template for invoices has been expanded to include
an unlimited mount of text.
- Enhanced: All shipment report under users is now customizable.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 10/17/2010
- New: Support for LTL weight pricing.
- New: Support for importing from competing courier software
applications.
- Resolved: Issue with route distance not calculating when using
Google Maps.
- Resolved: Issue with COD options not appearing in certain scenarios.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 10/6/2010
- New: Price sets have a new feature that allow them to fall back to
distance based pricing if zone based pricing is not specified or
available.
- Enhanced: Reconnecting to the OnTime service if there is a loss of
internet is now faster and more reliable.
- Resolved: Issues in recent builds that prevented some users from
consistently synchronizing with the OnTime service.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 10/4/2010
- Resolved: Issues in recent builds that prevented some users from
consistently synchronizing with the OnTime service.
- New: Required fields on a global and customer basis are now
supported in the OnTime Customer Web Portal.
- Enhanced: Google maps are now fully supported throughout OnTime,
including the OnTime Customer Web Portal.
- Enhanced: Zone to zone based pricing can now work more reliably
since zones are now automatically assigned to addresses based on the
postal code.
- New: Additional order fields can be transferred to invoices in
QuickBooks.
- New: Accessorial charges can now be listed on their own line item
and added to their own service items and accounts when exported to
QuickBooks.
- Resolved: Issues in the OnTime Mobile for Windows Mobile application
that would prevent some orders from being successfully updated.
- Resolved: Issues on some phones with high resolution screens that
could affect the quality of signatures captured on the screen.
Released: 9/30/2010
- Resolved: An issue in build 2.4.144 that prevented some users from
being able to connect with QuickBooks.
- Resolved: An issue with the Vehicles area not loading maintenance
items under certain scenarios, causing an application crash.
- Resolved: An issue with date conversions across come international
implementations of QuickBooks.
Released: 9/29/2010
- New: OnTime Mobile for Android is a new native application for
mobile devices running Google Android. Features include GPS tracking,
signature capture, and other features required by drivers to fulfill
their assignments. Get the app for free on an Android device by visiting
the Android Marketplace and searching for "OnTime Mobile".
- New: Digital signature capture is now available on most phones with
a touch screen, including both resistive and capacitive screens. This
includes devices such as Android, iPhone, iPad, and many others.
- Enhanced: An all new synchronization system virtually eliminates the
need to wait for updates in the system to replicate to other computers.
Now whenever a change is made, the information will appear on the
desktop in real-time.
- New: Enhanced mapping experience. Users now have the option of using
Bing Maps or Google Maps for calculating routes, which will be
especially helpful for international users.
- New: Automatic address finder. This allows you to type in just a few
parts of an address, after which OnTime will suggest a complete address.
International addresses may be used. This can significantly cut down on
data entry time and increase accuracy since OnTime will verify the
address and automatically geocode it for accurate placement on the map.
- New: Routes for a driver's assignments can now be optimized by due
date and geographically.
- New: Distance can now be recalculated between two locations if the
cached distance is no longer desired.
- Enhanced: The order entry screen in OnTime Dispatch has been
streamlined to be more efficient, both in terms of space used on-screen
and performance.
- New: The reference number and purchase order number fields have been
moved from the Additional Details area to the General area for ease of
access.
- New: Right click on an order in the Tracking view in OnTime Dispatch
or Management Suite to create duplicates of the selected order. This can
be useful in situations such as generating pre-paid tickets for
customers.
- New: The signature capture options have been copied into the ribbon
at the top when composing a new order. This will make it easier to
select digital signature capture requirements without having to navigate
to the Additional Details area.
- New: The Miscellaneous Adjustment field is now available for
importing data in the Import Data feature of OnTime Management Suite.
- New: Name and contact fields are now available as special fields for
workflow notifications for both pickup and delivery locations. Before,
only the full address could be used.
- Enhanced: New fields have been added to the required fields list.
This includes height, width, depth, quantity, and weight. If selected,
the dispatcher is required to enter a value more than zero to meet the
requirement.
- Resolved: Issues with inconsistent terminology across different
areas of the program.
- Resolved: Issues where invoices created without an invoice date
would default to a date of 1/1/1753.
- Resolved: An issue in the Windows Mobile application that prevented
route stops from appearing in the manually sorted order specified by the
dispatcher.
- Resolved: An issue that some users were having when accessing the
vehicles list in OnTime Management Suite.
- Resolved: Layout issue in title bars across the Customer Web Portal
in certain browsers.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 9/2/2010
- New: Invoice date is now user definable on invoices and will print
at the top of invoices.
- New: Description fields have been added to the shipment details page
of the Customer Web Portal.
- Resolved: Issue with route stop spans automatically incrementing
when spanning across midnight and less than 12 hours.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 8/24/2010
- Resolved: Issue with an inappropriate multiplier applied to write-in
optional charges, which would affect the pricing of the charge.
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 8/23/2010
- Resolved: Various issues reported via the OnTime error
reporting service.
Released: 8/19/2010
- New: Price modifiers now have an additional option of using a
multiplier. This will make it easier to create prices that need to be
multiplied by a specified amount.
- New: All new custom status system allows an order to be tagged with
messages and status information throughout the lifecycle of an order.
Order can be tagged with status changes on the desktop or in the field
by driver using their mobile devices.
- New: Customers can now create their own account directly on the
OnTime Customer Web Portal without having to contact the courier
company first. The new customer will be based on the "template
customer", just as is done when creating a new customer in OnTime
Dispatch. This option can be turned on and off as desired.
- New: The OnTime Tracking Web Applet and OnTime Customer
Web Portal have been updated to display the status history of every
order. The newest status changes will appear at the bottom of the list,
just as on the FedEx and UPS tracking pages.
- New: The message on the log in page of the OnTime Customer Web
Portal can be be customized to say whatever is needed.
- Enhanced: Order description fields have been increased to a larger
capacity of 2000 characters from the previous 500.
- New: Price recalculation and checking is done automatically before
producing invoices to ensure all pricing lines up as expected.
- New: Quickly duplicate route stops in Management Suite by
right clicking on a route stop and choosing Create Duplicate of
Stop.
- New: Quickly duplicate location records in Management Suite
by right clicking on one or more locations and choosing
Duplicate.
- Resolved: Issue with the route stop window not scrolling down far
enough to see all available order options on some monitors.
- Resolved: Issue with a dispatcher's name, instead of driver's name,
appearing in some outgoing notifications to customers.
- Resolved: Various issues reported via the OnTime error reporting
service.
Released: 7/29/2010
- Resolved: Various issues reported via the OnTime error reporting
service.
Released: 6/26/2010
- New: Create new orders from any existing order from the tracking
view in OnTime Dispatch. Just right click on a shipment in the tracking
view and select the option to create a new based on the existing.
- New: Drivers can now update general information on an order via
their mobile devices running OnTime Mobile. By default this option is
off, but you can turn it on for drivers that you would like to have this
ability.
- Enhanced: The vehicle maintenance area in OnTime Management Suite
has been updated to simplify recording maintenance and viewing
maintenance items due. The vehicle list will now show a warning icon
next to a vehicle in the list to indicate that at least one maintenance
item is due on that vehicle. Double clicking the vehicle will reveal
more details.
- New: You may now add pickup and/or delivery signatures to an
invoice.
- New: Both OnTime Management Suite and Dispatch
have been optimized for high resolution displays.
- Resolved: An issue has been resolved in the dispatching application
which was causing an error to appear when submitted on-demand orders
were left open in the local copy of OnTime Dispatch.
- Resolved: Various issues reported via the OnTime error reporting
service.
Released: 6/12/2010
- New: Support for GPS transmission in OnTime Mobile Web for iPhone,
Android, Windows Mobile, Nokia 97, Palm Pre', and BlackBerry based
mobile devices.
- New: Two fields have been added to the workflow designer for use in
notifications: reference number and purchase order number.
- Resolved: Issue with driver assignment after leaving the "Suggested
Driver" window open for an extended period of time.
- Resolved: Issue with time zone translation not occurring properly
when opening a user's session for edit.
- Resolved: Issues with total costs of orders not being synchronized
when changes are made to an order after it is completed. New options
have been added to the Billing section of the General Options in
Management Suite to ensure that this information is recalculated when
processing invoices.
- Resolved: Various issues reported via the OnTime error reporting
service.
Released: 5/27/2010
- Resolved: Issues encountered when importing pickup and delivery
addresses from shipments from an Excel or CSV file.
Released: 5/14/2010
- New: From the Tracking view, the status can now be changed to
completed while being prompted for POD information. This works similar
to the submit as completed feature in the order entry screen of the
dispatch program.
- Resolved: Issue with unassign option not being enabled in the
tracking view under specific circumstances.
- Resolved: The shipping label available from the tracking view would
not print out proper information in certain circumstances. This has been
resolved.
- Resolved: An issue with multiple custom price modifier inputs
existing within a single order. This caused an error when adding the
affected order to an invoice.
- Resolved: An issue with the driver mapping screen closing without a
way to immediately reopen it in OnTime Dispatch.
- Resolved: Various issues reported via the OnTime error reporting
service.
- Enhanced: Better memory management is now available in OnTime Mobile
for Windows Mobile.
Released: 5/8/2010
- New: Sliding scale for commissionable items, including price sets
and price modifiers. This makes it possible to set a single commission
rate for driver and then program how much of each base price or
accessorial charge is eligible for commission.
- Resolved: Issue on some Windows 7 64bit machines with labels
disappearing on the order entry screen.
- New: Specify required fields for the order entry form in OnTime
Dispatch at a global level.
- New: Specify required fields for the order entry form in OnTime
Dispatch at a customer level.
- Resolved: Issue with data file update not successfully completing in
specific circumstances.
- Resolved: Miscellaneous issues reported by users via the OnTime
error reporting service.