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OnTime Software Release Notes

This page documents many of the additions and changes included in recent updates made to the OnTime software.

Released: 5/9/2012
  • Enhanced: Extended the COM API for creating extensions in OnTime.
  • Enhanced: Custom report authoring, with improved query support. Modifying a SQL query in an existing report is now possible.
  • Resolved: Issue in custom report previews that would prevent data from automatically loading into the report.
  • Resolved: Issue with the User Compensation section of the order details under the Tracking view showing incorrect commission totals when the order had a different driver for the pickup than the delivery.
  • Resolved: Issue where users available for selection in the User Compensation section of the order details under the Tracking view was limited to drivers only. Now all users are available from the list.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 4/27/2012
  • Resolved: Issue with cached total price not matching calculated price in certain circumstances.
  • Enhanced: Synchronization validation on order options.
  • Enhanced: Custom report authoring, with improved query support and direct data file access which eliminates the need to author reports against a secondary Access or SQL Server database.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 4/23/2012
  • Resolved: Numerous miscellaneous bug fixes and enhancements.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 3/22/2012
  • New: Added contact or subaccount name as available field on reports.
  • Resolved: Issue with copy and paste not saving correctly in the zone to zone price set table.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 2/29/2012
  • New: Ability to manually edit the longitude and latitude of a location record.
  • New: Ability to display deleted orders in the tracking view. Once displayed, right clicking on the deleted order will provide an option to restore the order.
  • New: Ability to copy and paste data to and from zone-to-zone tables. This applies to both zone lookup tables as well as the zone based prices table within price sets.
  • New: Ability to restore default colors used for color coding in the tracking view.
  • New: Added department field as a required field.
  • Enhanced: Schedule description on billing cycles for customers.
  • Enhanced: A new default for synchronization conflict handling. The previous option to "Always use my changes" has been deprecated and the option to "Always use the changes on the server" will be used instead. This is designed to prevent users from overwriting the changes of others. This will result in a more reliable system of synchronization.
  • Enhanced: The synchronization algorithms have been tuned to run faster and more reliably.
  • Enhanced: Added submission date to the invoice reports to allow for date grouping and sorting.
  • Resolved: Tuning of synchronization system to prevent older order settings from overwriting new changes, such as status.
  • Resolved: Issue with border surrounding content areas in OnTime Management Suite not redrawing properly.
  • Resolved: Issue with some user defined fields not synchronizing successfully.
  • Resolved: Issue with signature capture on some smartphones not working properly.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 2/10/2012
  • New: Add, edit, and remove items (or packages) on an order from the tracking view.
  • Enhanced: Added the contact name (or subaccount name) on an order to the invoice report designer field list.
  • Enhanced: Improved the reliability and accuracy of synchronization in the desktop applications.
  • Resolved: Issue with most compensated user list under reports doubling the amounts when clicking the refresh data button multiple times.
  • Resolved: Issue with synchronization of the order items (or packages) table.
  • Resolved: Issue with the label above the most compensated user list not properly reflecting custom date ranges.
  • Resolved: "Out of memory" issue with time and activity summary report failing to load data when a large date range is used.
  • Resolved: Issue with price modifiers with the type of "tax" not calculating amounts based on modifier totals after a customer adjustment is applied.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 1/27/2012
  • Enhanced: New item downloaded notification sound effect now only applies to new orders.
  • Enhanced: Grouping in the Tracking view is now preserved between sessions.
  • Resolved: Issue with price modifiers that used custom watch values that were nested within groups did not save the custom values inputted.
  • Resolved: Issue with current assignments view under a driver not showing all orders assigned to the driver. Specifically orders that were still in the "entered" status due to importing from a file.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 1/19/2012
  • Enhanced: Refinements to the "My Feature Requests" area.
  • Enhanced: Improved notification of errors when system memory is low.
  • Enhanced: Synchronization performance and reliability.
  • Resolved: Issue with synchronization not marking some records as having been synchronized even though they had.
  • Resolved: Issue with order locking triggering an error message when no orders were selected in the Tracking view.
  • Resolved: Issue with non-default system fonts referenced in OnTime Dispatch.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 1/12/2012
  • New: A close all open orders link to the left of the order entry screen will close all open order tabs at once instead of having to close each one individually.
  • New: The department specified on an order now appears as a column in the "unbilled orders" list under the Billing section.
  • Enhanced: Increased the speed of launching a new order in OnTime Dispatch. In some cases users will notice a 60% increase in speed.
  • Enhanced: The directory (formerly lookup) box in the order entry form has been updated to search for exact matches where the name of the location starts with the query entered. This is updated from the previous version in which all fields were searched for any words entered.
  • Enhanced: Searching in the Locations list of the Management Suite program will search across almost all columns now instead of just name columns.
  • Enhanced: Synchronization has been further improved to enhance reliability and handling of network connections issues which could cause some data to not synchronize fully.
  • Resolved: Issue with demo key not being remembered when using OnTime is trial mode.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 1/11/2012
  • Enhanced: When importing orders from an XLS or CSV file, if the service level specified contains modifiers that are required or selected by default, those will automatically be added onto the order. Note that in some cases pricing may still need to be recalculated on orders from the tracking view afterward.
  • Enhanced: Waybill, shipping label, bill of lading, and work sheet reports now all have access to all properties of an order. This will allow for much more flexibility when modifying those reports.
  • Resolved: Issue with the report database defaulting to memo fields on foreign keys.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 1/7/2012
  • New: The order "comment" field is now available to be placed on invoices.
  • Resolved: Issues related to consistent synchronization in specific scenarios.
  • Resolved: Issue with conversation of time zone not applying properly to the timestamp in the sent notifications log.
  • Resolved: Misc. issues in previous release.
Released: 1/4/2012
  • New: Create and view your support tickets directly in OnTime Management Suite. The "Help" tab now contains a button labeled "My Support Tickets". This allows you to create new support tickets which are instantly relayed to customer support. When customer support replies, it will appear in the ticket window.
  • New: Orders can now be locked by right clicking and choosing Locked in the tracking view. When an order is locked, it cannot be modified by users or the program. This is useful when you want to prevent users from accidently making changes to an order that has been finalized. This is especially true in the area of prices.
  • New: Invoices can now be locked by right clicking and choosing Locked from the invoices list. When an invoice is locked, it cannot be modified by users or the program. As an added precaution, orders inside of an invoice can be locked as well, ensuring that nothing about the invoice changes accidently.
  • New: Full auditing support. All changes to all records are now logged for a complete history of modifications.
  • New: Additional stops can now be created when working on a new order in the order entry screen in OnTime Dispatch. Clicking the "additional stop" button will create an additional order tab with the same details as the original. When submitted, all related orders will use the same base tracking number with a sequential number appended to the end. This makes it easy to see which orders belong together in the sequence.
  • New: Full support for high DPI displays.
  • New: Now set the number of days displayed on the revenue, user compensation, and profit margin graphs. Two sets, or ranges, of days can be set.
  • New: Additional fields have been to the workflow notification system. These include the collection and delivery address details as well as the requested by name.
  • New: The system now tracks the origin of an order and will display if it was entered via OnTime Dispatch, the Customer Web Portal, imported from an XLS or CSV file, or relayed via the XML Web Services online API.
  • New: Reports can now be reset to their default state on an individual basis. Previously it may have only been possible to reset all reports at once.
  • Enhanced: The "requested by" field on the order entry screen in OnTime Dispatch now shows the last 20 contact names instead of only 10.
  • Enhanced: When items, or packages, are added to a shipment in the additional details view of the order entry screen, they will each receive a tracking number that is shared by the parent order. This will make it possible to track items within a shipment by tracking number.
  • Enhanced: Synchronization conflict handling has been improved to better understand the intention of changed made by used. This will result in a decrease in the number of perceived concurrency conflicts, making for a better user experience when multiple users are working on the same records.
  • Enhanced: Synchronization speed has been improved.
  • Enhanced: Items, or itemized packages, can be placed on the shipping label.
  • Enhanced: Digitally captured signatures can now be placed on bill of lading and waybill reports.
  • Enhanced: The lookup box on the order entry form has been reengineered to search on more fields and respond much quicker when searching across more than 10,000 addresses. Formerly it was very slow to search when a large number of location records were present. The field was also renamed from "lookup" to "directory".
  • Resolved: An issue with the flat rate and miscellaneous adjustment boxes on the order entry form responding inappropriately to the scroll wheel.
  • Resolved: Issues related to logging in to the program in offline mode.
  • Resolved: Issue when searching in the order entry lookup box would not return all matching results.
  • Resolved: An issue where "-1" would sometimes appear as the calculated distance in the order entry form.
  • Resolved: An issue when searching by status and all orders still being returned.
Released: 11/14/2011
  • New: The extension framework has now been extended to the Tracking view, allowing additional plugins to be developed.
  • Enhanced: Customer can be changed on an order when a customer had not been previously assigned to the order. This was common in data import scenarios.
  • Resolved: Issue with pickup/delivery date and time shifting when working with route stops.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 10/17/2011
  • Resolved: Issue with Time and Activity Detail report showing duplicate orders when the orders involved miscellaneous compensation added to a driver when the order was split between two drivers.
  • Resolved: Issue with geocoding service showing incorrect error message when adding a new address in OnTime Dispatch using the lookup bar.
  • Resolved: Issues related to UI coloring when using the black theme in both OnTime Dispatch and OnTime Management Suite.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 10/7/2011
  • New: Workflow notifications can now be configured independently of system events, allowing them to be triggered manually from the Tracking view.
  • New: Option to disable customers from editing their profile in the OnTime Customer Web Portal.
  • New: Option to display the customer contact name in the tracking grid in the OnTime Customer Web Portal.
  • Enhanced: Improvements to the online geocoding and map routing for all OnTime applications, including the Customer Web Portal.
  • New: When importing data from CSV or XLS files, the type of date can be selected. Choose between UTC or local time zone.
  • Enhanced: Improvements to the automated route scheduler to help ensure more reliable scheduling.
  • New: A warning to double check or correct an address is presented in OnTime Management Suite and OnTime Dispatch if an address entered is not recognized by the geocoding system. This will help ensure more accurate distance calculations.
  • New: A shortcut in the locations detail view to display the address in either Google Maps or Bing Maps.
  • New: An option in the unbilled shipments list which allows a check to be performed on all orders that have been marked as billed. This will check that such orders have been added to an invoice within OnTime.
  • Enhanced: When deleting an invoice, orders will be automatically removed from the invoice and returned to the unbilled shipments list.
  • New: Advanced data file tools are now available from the log in screen of both OnTime Management and OnTime Dispatch.
  • Enhanced: The "rebuild data file" feature has been streamlined to make the process easier to complete.
  • New: The distance field has been added to the list of available fields in the Work Sheet report.
  • Resolved: An issue that would sometimes result in a program error when accessing the Billing area of OnTime Management Suite.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 9/26/2011
  • Enhanced: Mapping and routing services have been improved to help provide more reliable and accurate distance calculations.
  • Resolved: An issue encountered when recalculating the distance on an existing order which could cause the order to calculate as zero.
  • New: Option for contacts under a customer record to be able to see orders of another contact at the same company in the OnTime Customer Web Portal.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 9/21/2011
  • Enhanced: Invoice can now be emailed to customers in several different file formats. In addition to PDF, you can now choose from XLS, XLSX, CSV, MHT, TXT, RTF, and more. The option to choose the file format appears when confirming the email address of the invoice recipient.
  • Enhanced: Bar code scanning on Windows Mobile devices has been expanded to look up tracking numbers assigned as incoming and outgoing tracking numbers on an order. This makes it possible to scan a bar code based on a client's tracking number.
  • Enhanced: When entering in POD information on an order via the tracking view, there is now an option to use the current system date and time.
  • Resolved: An issue where miscellaneous user compensation entered through the tracking view on users not already assigned to the order not appearing in the Time and Activity Reports.
  • Resolved: Selected rows in the tracking view now use the same highlighted color as other lists in OnTime. This resolved an issue on some systems where the highlighting was too dark.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 9/12/2011
  • Enhanced: When exporting invoices to QuickBooks, any miscellaneous adjustment amounts are now carried over as well.
  • Enhanced: Signature capture and COD options are now available in OnTime Dispatch now matter the configuration of a price set.
  • Enhanced: Signature capture and COD options are now handled better in the OnTime Customer Web Portal. Both pickup and delivery points are available for the client to select from.
  • Enhanced: Percentage based price modifiers can now use the "base price for percentage calculation" dialog. Previously only flat percentage types were allowed.
  • New: Address books are now searchable from the order entry form in the Customer Web Portal. This behaves as an autocomplete type box.
  • Resolved: An issue that prevented some users from backing up their local data file.
  • Resolved: An issue that would prevent template customers from working properly if a password was missing.
  • Resolved: An issue with additional time compensation not being calculated properly on reports when added through the user compensation area of the Tracking view.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 8/30/2011
  • New: Added controls for settings in the upcoming release of the OnTime Customer Web Portal.
  • New: Features added to a whole new release of the OnTime Customer Web Portal. This includes the ability for customers to cancel orders, manage their profile, retrieve their password, change their password, view calculated route distance for new orders, and improved exporting functionality for both the tracking view and address book.
  • Enhanced: Expanded online API, via the OnTime XML Web Services, gives more control over sending and receiving data with OnTime. This includes controlling COD signature capture requirements and retrieving most details about an order.
  • Enhanced: The OnTime Customer Web Portal has been updated to be compliant with modern HTML 5 standards, allowing it to work better on newer and older web browsers. It has also been optimized to work better on tablets (such as iPad, Galaxy Tab, and Zoom) and on smart phones, giving your customers more options for accessing their account online.
  • Enhanced: Department names are now listed alphabetically on the order entry form in the OnTime Customer Web Portal.
  • Resolved: An issue that would result in out of memory errors in the OnTime Customer Web Portal.
  • Resolved: An issue with the logout function not operating properly exiting an account.
  • Resolved: An issue when upgrading to a new version and the columns on the Tracking view not preserving their layout customizations, including saved views.
  • Resolved: An issue with status changes preformed in the Tracking view causing an error when entering additional information.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 8/25/2011
  • Resolved: An issue with previous automatic updates not updating the program properly. Any users experiencing issues when trying to update OnTime Dispatch past version 3.1.105 should manually download the latest version of OnTime Dispatch here: http://www.ontimesystem.com/Download.aspx
  • Resolved: An issue when upgrading to a new version and the columns on the Tracking view not preserving their layout customizations.
  • Resolved: An issue with new orders created from on-hold orders not duplicating properly. Although the first copy or duplicate would enter into the system properly, subsequent orders would overwrite the first instead of creating new, separate orders.
  • Resolved: An issue with status changes preformed in the Tracking view causing an error when entering additional information.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 8/23/2011
  • Resolved: An issue with status changes preformed in the Tracking view sometimes resulted in an error message.
Released: 8/20/2011
  • New: Workflow events can now be triggered automatically when changing the status of an order in the Tracking view. To enable this feature, navigate to General Options > Tracking in OnTime Management Suite and enable the checkbox labeled "Process workflow events when changing status".
  • New: Several reports, including the Time and Activity report, can now be based on date ranges other than just the order submission date. You can now choose from date submitted, collected (scheduled), collected (actual), delivered (scheduled), and delivered (actual). You will see the option to change the data type in the same window as when choosing the date range.
  • New: Orders can now be added to invoices directly from the Tracking view. Just right click on an order that has been completed or cancelled billable and choose "Add to Invoice...".
  • New: A location record can now be turned into a customer. To do so, navigate to the list of locations in OnTime Management Suite, right click on a location record, and choose "Create Customer from This Location...".
  • New: Now minor update notifications will be available within both OnTime Management Suite and OnTime Dispatch.
  • New: The total number of assignments for a user is now displayed in the driver's list in OnTime Dispatch.
  • New: The new default for handling synchronization conflicts is to always use the changes on the server.
  • New: Specify custom comments for changes in status for Cancelled and Cancelled Billable.
  • New: Columns for "Pickup Phone" and "Delivery Phone" have been added to the Tracking view.
  • Resolved: Grouping error encountered by some users in the Tracking view.
  • Resolved: An issue where customization to the columns in the Tracking view would not persist between upgrades of OnTime.
  • Resolved: Issue with duplicate ID's created when duplicating orders from the Tracking view or order entry form.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 8/15/2011
  • New: Any workflow notification can now be triggered directly from the tracking view by right clicking on an order and choosing "Process a Notification".
  • New: Additional status change options from the tracking view. Now when changing the status of an order, additional options are available for adding status label comments. Comments can also now be added to the Cancelled and Cancelled Billable statuses.
  • Resolved: Issue encountered when adding signature requirement from the tracking view. On the Signature tab, if you check the collect at delivery box and close the order and reopen the order again and reopen the signature tab again, the collect at pickup box is automatically checked.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 7/22/2011
  • Resolved: An issue with pricing not calculating properly in certain areas of the system when the customer involved has an adjustment percentage applied to their account.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 7/11/2011
  • Resolved: An issue encountered when opening certain customized reports.
Released: 7/8/2011
  • New: Support for 2D barcode generation and scanning.
  • New: Backstage controls now available from the File menu in both OnTime Dispatch and Management Suite.
  • Enhanced: More consistent use of additional mapping options throughout all programs.
  • Resolved: Updated UI controls across both OnTime Dispatch and Management Suite to resolve minor issues encountered by some users.
  • Resolved: Issue with billing view not switching when moving from reports area to billing.
  • Resolved: Issue with user defined fields causing an error in bill of lading and waybill reports.
  • Resolved: Issue with location coordinates being formatted improperly, and thus placed incorrectly on the map, when using OnTime in certain regions.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 6/29/2011
  • Enhanced: Refined mapping controls in OnTime Dispatch.
  • Resolved: An issue with numeric user defined fields not allowing decimal values.
  • Resolved: An issue with delays when opening customer records.
Released: 6/28/2011
  • Resolved: An issue that would result in an error when attempting to open a customer in OnTime Management Suite.
Released: 6/27/2011
  • New: Added 67 new mapping sources to improve visualizations worldwide.
  • Enhanced: New fields added to various reports.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 6/20/2011
  • New: Two new reports based on the existing Time and Activity Summary and Detail reports. Now you can choose that those reports use only data from orders completed or cancelled billable.
  • Resolved: An issue encountered when editing certain sessions in the time sheet resulting in multiple prompts regarding incomplete sessions.
  • Resolved: An issue with pricing when two or more layers of percentage calculation are used.
  • Resolved: An issue in which status labels changes were not displayed properly in the Tracking view.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 6/8/2011
  • Enhanced: Better offline performance for OnTime Mobile for Windows Mobile.
  • Resolved: Miscellaneous errors in OnTime Mobile for Windows Mobile reported by users.
  • New: Web site applet - link for tracking generator.
  • Enhanced: Invoice report templates now factor in possible credits or payments on an invoice.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 5/25/2011
  • Resolved: Issues with adding new vehicles and working with vehicle maintenance history items.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 5/23/2011
  • Resolved: Issue with pricing not calculating properly when cached and involving flat percentage price modifiers.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 5/17/2011
  • Resolved: Issue with custom input values not saving properly when working with price modifiers in the tracking detail view.
  • Resolved: Issue with tab order incorrect in order entry form of OnTime Dispatch.
  • Resolved: Issue with prices not calculating properly in certain price modifiers when combined with customer adjustment percentages.
Released: 5/14/2011
  • New: OnTime Management Suite now supports extensions. As these are developed by Vesigo Studios and third party developers, they can be installed to extend the functionality of OnTime for your business. Extension management is available under the Tools tab.
  • New: OnTime now supports the display of time in 24 hour time format (military time). This is enabled under General Options.
  • New: Previously collected signatures can now be loaded on to a mobile device using OnTime Mobile. This is useful in situations where previous authorization of signature has been granted or in cases where several shipments must be closed out with the same signature. This feature is available under the same screen in which the normal signature is collected. You will see a button labeled "Get Previous". Tapping that will load the most recent signature captured for that location, if available.
  • New: Write in charges can now be added at the time of order entry. A link appears at the bottom of the order entry form, under the standard options box.
  • Enhanced: Additional columns and performance enhancements have been added to the Tracking view.
  • Enhanced: When invoices are posted to QuickBooks the orders are now sent over sorted by date.
  • Enhanced: COD collection can now be set under OnTime Mobile Web, iOS, Android, and Blackberry.
  • Enhanced: The signature collection box in OnTime Mobile for Windows Mobile is now surrounded with a box to make it clear where to sign.
  • Enhanced: Orders can now be marked as picked or delivered directly from the barcode scanning results page in OnTime Mobile for Windows Mobile.
  • Resolved: Issues with COD not saving properly in OnTime Mobile for Windows Mobile.
  • Resolved: An issue with grouping in the Tracking view.
  • Resolved: OnTime will now double check that sequential tracking numbers are not already in use by another order. An alert will be shown to dispatchers if the pool of tracking number gets low.
  • Resolved: An issue where nested price modifiers that used custom input values would not calculate properly when in price modifier groups.
  • Resolved: An issue when using the duplicate order function in the Tracking view. Under some circumstances the requested duplicate orders were not generated.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 4/13/2011
  • New: Invoices for your OnTime service can now be viewed and printed from the Account Center.
  • Enhanced: Several new fields have been added to the field list in various reports in response to customer requests.
  • Enhanced: New fields have been added to the list of available fields when exporting invoices to QuickBooks.
  • Enhanced: The OnTime User Guide has been significantly updated to include accurate documentation for the current version, with over 200 pages of new content.
  • Resolved: Issue when posting to "discount" type service items in QuickBooks.
  • Resolved: Issue with the grids on the reports home page not converting some dates accurately due to time zone differences.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 3/25/2011
  • Resolved: Issue with route stops scheduled without pricing on price modifiers.
  • Resolved: Issue with route stops set to start scheduling on a certain day not starting until one day later.
  • Resolved: Issue with tracking view in the OnTime Dispatch program not updating completely when using a saved view.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 3/23/2011
  • Enhanced: Performance of tracking view. Searches, especially with names, are faster and more reliable. Information is also updated more quickly to avoid delays in the updates of orders. The default number of orders returned is now 500 instead of 1,000.
  • Resolved: Issue with price set schedules interfering with the setup of route stops.
  • Resolved: An issue with the price update function on route stops.
  • Resolved: Various user interface inconsistencies and glitches.
  • Resolved: Issue with blank prices appearing when launching OnTime Dispatch from Management Suite.
  • Resolved: An issue with the wrong driver names appearing in the dialog box which suggests drivers when opened from the route stop view.
  • Resolved: An issue with the wrong results being returned when searching in the tracking view on a user's name and using the "NOT" operator.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 3/11/2011
  • New: Pricing can now be attached to a schedule. Price sets can be assigned a schedule for both their availability and when the order is guaranteed to be delivered by. Each price set can have it's own schedule, allowing for maximum flexibility. This will help automate your pricing by automatically charging the right price depending on the time of day the customer is requesting. Price set scheduling works on both OnTime Dispatch and the OnTime Customer Web Portal.
  • New: Multiple user logins for customers. Now customers can have subaccounts, which will allow individuals under that company to log in independent of the primary company user name and password. Persons that log in this way will only see order they have placed in the Tracking view of the Customer Web Portal.
  • New: User permissions. The foundation has been laid to have user permissions across the system. Administrators can now control which tasks a specific user is allows to carry out. Initially added are: Create order, Edit order, and Delete order.
  • New: Update distances on orders in bulk via the Tracking view.
  • New: Update prices on orders in bulk via the Tracking view.
  • New: Delete multiple payments at once.
  • New: Declared value is now an editable field in the order details.
  • Enhanced: Synchronization has been refined to handle heavier loads and not interfere with tasks in the program as often.
  • Enhanced: The feature to email invoices has been improved to bypass common firewall issues that have prevented some users from using the feature in the past.
  • Enhanced: Improvements to the Routes view. This included simplification of the user interface and adding a new button to access the route scheduling log.
  • Enhanced: Refined user interface graphics and text.
  • Enhanced: Refined price modifier selection via check boxes under price modifiers.
  • Enhanced: Improvements to the management of the log files.
  • Enhanced: Improved rebuilding of the data file.
  • Enhanced: Improvements to the database access, resulting in fewer crashes on specific computers.
  • Enhanced: Invoices that have been paid are now hidden in the list of invoices when entering in a new payment.
  • Enhanced: General improvement of program performance and reliability.
  • Resolved: An issue in which the volume of a shipment was calculated on only the primary dimensions. The system now factors in sub-item dimensions when calculating the price.
  • Resolved: An issue with removing custom user compensation on a specific order.
  • Resolved: Time Zones not calculated properly on reports (such as bill of lading, waybill, and shipping label) when generated from the OnTime Customer Web Portal.
  • Resolved: Issue with location information duplicating itself when editing values in the order details.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 2/11/2011
  • Resolved: Issue in price modifiers that limited some fields to 1,000 or less.
  • Resolved: Issue with switching synchronization from automatic to manual not updating immediately.
  • Resolved: Issue with groups not persisting in the tracking view under specific scenarios.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 2/9/2011
  • Resolved: Formatting issues in the price modifier editor.
  • Enhanced: Import Data feature now allows importing of the Requested By field. The status on orders imported is automatically set to submitted instead of entered.
  • Resolved: Issue with mapping on the Import Data screen not saving due to template selection.
  • Resolved: New price sets now have the Display on customer web portal option checked by default.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 2/8/2011
  • New: Price modifiers now allow you to specify a range, instead of just a threshold. This will make it much simpler to create tiered pricing. The field that used to be named "Applicable threshold" has been renamed to "Start applying after". This field continues to operate in the exact same way as it did before: acting as a threshold for when the price modifier should start taking effect. A second field has been added named "Stop applying before" and acts as the upper limit of the range.
  • New: Option under price sets to control if the price set is displayed on the OnTime Customer Web Portal.
  • New: Customer account number is now available on invoices.
  • New: Added the email field under the locations section of an order in the Tracking view.
  • Enhanced: Improvements to the import data feature, including smart handling of empty cells and automatic price calculations.
  • Resolved: Corrected an issue where the currently assigned driver was not displayed consistently when opening an order in the Tracking view.
  • Resolved: Issue with customers not displaying in the Customers list if the name and company were imported as null fields.
  • Resolved: Issue with printing route sheets on routes that do not have a zone schedule associated.
  • Resolved: Issue with multiple payments applied to a single invoice and not marking that invoice as paid.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 1/28/2011
  • New: Updated Windows 7 interface for both OnTime Management Suite and OnTime Dispatch. Using the new streamlined ribbon interface provides easier access to commonly used functions and provides increased flexibility.
  • New: Quick access toolbar. Right click on any button in the ribbon and choose Add to Quick Access Toolbar to place a shortcut at the top of the window giving easy access to that function no matter where you are in the program.
  • New: Applications can now be themed with different color schemes. This setting is accessible in the general program options. Currently included are Blue, Silver, and Black.
  • New: Streamlined navigation bar appearing on the left hand side is now more customizable and may be collapsed to provide more room to the main lists.
  • New: Reporting business statistics view shows revenue, user compensation, and margin of difference for the last 14 and 30 days. Also shows most profitable customers and most compensated users. Provides directions on how to access several other premade reports across OnTime.
  • Enhanced: Servers powering the OnTime service have been upgraded significantly and now run completely 64 bit for added reliability and performance.
  • New: Indexing across client and server databases for significantly improved performance in data access.
  • Enhanced: Significant updates to the data file access system, which should result in better reliability especially when preforming many operations in quick succession.
  • Enhanced: Data access has been optimized for multi-core computers, resulting in a 50% increase in performance across the applications.
  • Enhanced: Significantly improved memory management.
  • New: A warning will now appear if a duplicate invoice number is used.
  • Enhanced: QuickBooks integration has been improved and fully supports 2002 thru 2011 Pro versions.
  • Resolved: An issue when importing negative amounts into a QuickBooks invoice line item.
  • New: Custom sound effects when new changes are applied or found. From the general program options, you can now specify a WAV sound file to play your own sound effects when new data is downloaded from the OnTime service.
  • Enhanced: Improvements to the log file management, notably reducing the size on disk.
  • Enhanced: Improvements to the data file rebuilding feature. The application will now prompt you to restart the application in order to complete the rebuild instead of failing with an error message if the data file is in use.
  • Enhanced: Multiple display support has been improved.
  • Enhanced: Improved support for high DPI screens.
  • Enhanced: Added fields to the list of available fields to choose from when preforming searches in the tracking view.
  • New: Now see the name of the last user to change a record. The Last Modified By column is now available in most lists and is a searchable field in the tracking view.
  • New: In the history section of an order under the tracking view, the name of the last user to modify the order is shown, making it easy to see who changed and order and at what time.
  • New: Waybill report available in the tracking view. Just right click on an order and choose Reports > Waybill.
  • New: Bill of lading report available in the tracking view. Just right click on an order and choose Reports > Bill of Lading.
  • New: Shipping label, waybill, and bill of lading reports can now be customized and then uploaded with those customizations to the Customer Web Portal for customers to view and print. This feature requires that the customer have Adobe Reader installed.
  • New: The report designer has been drastically improved to be more reliable and utilize an all new user interface to make designing reports easier than ever. Across all reports, additional fields have been added to provide much more possibilities when customizing reports to contain needed desire.
  • Enhanced: The "purged deleted items" feature has been improved to include additional records, providing a more efficient way of removing archived items.
  • New: OnTime Mobile software installation guide appears under the home tab.
  • Resolved: Issue when assigning, reassigning, and assigning orders to users in the tracking view.
  • Resolved: An issue with printing a route assignment sheet when no driver has been assigned to the route.
  • New: Advanced view now available under a route stop. This allows to configure virtually any aspect of the route stop and have those settings used when the route scheduler creates orders. This is especially useful when custom user compensation needs to be assigned to a driver.
  • Enhanced: Automatic geocoding has been improved.
  • Resolved: Issue with the map under the customer detail not showing properly.
  • Enhanced: New icons and high resolution graphics across all applications.
  • Enhanced: Synchronization routines have been optimized to be quicker, more efficient, and reliable.
  • Resolved: Issue with synchronization issues on some computers involving the user defined fields.
  • Enhanced: Changed the default synchronization setting to be optimized for fast internet connections.
  • Enhanced: Numerous improvements to ensure a consistent and reliable experience when using OnTime outside of the United States.
  • Enhanced: Improved setup will check for an array of prerequisites before installing the program to ensure a smooth installation.
  • Enhanced: Revised price modifier view now displays an icon in the list to indicate they type of modifier making it easier to distinguish between single and group modifiers.
  • New: View price modifier usage. Right click on any price modifier (group or single) and select Modifier Usage to see all price sets and price modifier groups in which the modifier is used.
Released: 12/16/2010
  • New: Change the division or department of a customer on existing order. Open an order from the Tracking view and double click on the Division/Department row to make the change.
  • Resolved: Issue with department names not appearing properly on invoices. This was a bug introduced in release 2.4.154.
Released: 12/15/2010
  • New: The invoice number than an order is assigned to will now appear in the tracking detail view.
  • Enhanced: The Time and Activity Summary/Detail report is now customizable.
  • Enhanced: Added full order data access to the field list for the Time and Activity Summary/Detail report.
  • Enhanced: Adjustments to improve general performance and reliability across the programs.
  • Resolved: Issue with sorting not being preserved in the Tracking view when data refreshes.
  • Resolved: Issue with nested price modifiers that could cause circular references.
  • Resolved: Reported issues from the OnTime Mobile Web and OnTime Customer Web Portal.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 12/14/2010
  • Resolved: An issue with searching by dates in the Tracking view of both OnTime Management Suite and OnTime Dispatch outside of the U.S. region.
  • Resolved: Issue with grouped modifiers and percentage calculations that could cause circular references.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 12/6/2010
  • New: OnTime Update. Starting with this release, future updates can be installed seamlessly when they become available. Instead of going to the OnTime web site, downloading the update, and installing it separately, OnTime will automatically preform these steps for you. This should help simplify the update process for businesses with several computers.
  • New: Simplified invoice. You can now choose between printing a detailed (as was available before) or simplified invoice. The default is to continue using the standard detailed invoice, but you may choose to print a simplified version which includes basic information about orders, saving substantial printed pages when many orders are in an invoice.
  • New: Price Estimator Web Site Applet. Instead of requiring customers to log in to the customer web portal to get a quote, OnTime now includes a web site applet that can be used on your web site to generate estimates based on pickup and destination postal codes. You can access this applet from Tools > Web Site Applets > Price Estimate.
  • New: Status changes to "In Transit" can now be done with pickup date and name information. When right clicking on an order in the Tracking view, a new option under status is available: Set to In Transit with Pickup Info. This will help streamline the setting of orders to the picked up status and entering of pickup time and name information when driver's are not using mobile devices.
  • New: Sequential numbering to the end of duplicate order tracking numbers and mask them for total customization of how the tracking number appears.
  • New: Checking is now done across all invoices to ensure that orders have not already been added to another invoice to help prevent double billing of customers.
  • Enhanced: The Time and Activity Detail report now includes several additional details to help break down the pay to drivers. This includes total commission, pickup and delivery locations, service level, and itemized options and miscellaneous compensation.
  • Enhanced: Pickup and delivery zones are now displayed in the dispatching view under the Unassigned Shipments list.
  • Enhanced: Pickup and delivery zones are now shown un the Tracking view and can be searched upon when creating saved views.
  • Enhanced: Unassigned orders on mobile devices now triggers unassignment events in OnTime Workflow.
  • Resolved: Issue with miscellaneous compensation not getting factored in properly to details listings in the Time and Activity Detail report.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 11/21/2010
  • Enhanced: Shipping label can now access all order fields for placement on customized labels.
  • Resolved: Issue with new order from current not working when zones were not applied to both locations.
  • Resolved: Pricing error that could occur in specific scenarios when using a multiplier.
  • Resolved: Order that have been cancelled (not billable) are no longer included in user time and activity report calculations.
  • Resolved: Incorrect placement of driver position on map in specific cases.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 11/8/2010
  • New: Task now appears on the Start page when invoices to customers are overdue.
  • Enhanced: Invoices now fully support separation by department and includes a subtotal at the bottom of each group.
  • Enhanced: Email template for invoices has been expanded to include an unlimited mount of text.
  • Enhanced: All shipment report under users is now customizable.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 10/17/2010
  • New: Support for LTL weight pricing.
  • New: Support for importing from competing courier software applications.
  • Resolved: Issue with route distance not calculating when using Google Maps.
  • Resolved: Issue with COD options not appearing in certain scenarios.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 10/6/2010
  • New: Price sets have a new feature that allow them to fall back to distance based pricing if zone based pricing is not specified or available.
  • Enhanced: Reconnecting to the OnTime service if there is a loss of internet is now faster and more reliable.
  • Resolved: Issues in recent builds that prevented some users from consistently synchronizing with the OnTime service.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 10/4/2010
  • Resolved: Issues in recent builds that prevented some users from consistently synchronizing with the OnTime service.
  • New: Required fields on a global and customer basis are now supported in the OnTime Customer Web Portal.
  • Enhanced: Google maps are now fully supported throughout OnTime, including the OnTime Customer Web Portal.
  • Enhanced: Zone to zone based pricing can now work more reliably since zones are now automatically assigned to addresses based on the postal code.
  • New: Additional order fields can be transferred to invoices in QuickBooks.
  • New: Accessorial charges can now be listed on their own line item and added to their own service items and accounts when exported to QuickBooks.
  • Resolved: Issues in the OnTime Mobile for Windows Mobile application that would prevent some orders from being successfully updated.
  • Resolved: Issues on some phones with high resolution screens that could affect the quality of signatures captured on the screen.
Released: 9/30/2010
  • Resolved: An issue in build 2.4.144 that prevented some users from being able to connect with QuickBooks.
  • Resolved: An issue with the Vehicles area not loading maintenance items under certain scenarios, causing an application crash.
  • Resolved: An issue with date conversions across come international implementations of QuickBooks.
Released: 9/29/2010
  • New: OnTime Mobile for Android is a new native application for mobile devices running Google Android. Features include GPS tracking, signature capture, and other features required by drivers to fulfill their assignments. Get the app for free on an Android device by visiting the Android Marketplace and searching for "OnTime Mobile".
  • New: Digital signature capture is now available on most phones with a touch screen, including both resistive and capacitive screens. This includes devices such as Android, iPhone, iPad, and many others.
  • Enhanced: An all new synchronization system virtually eliminates the need to wait for updates in the system to replicate to other computers. Now whenever a change is made, the information will appear on the desktop in real-time.
  • New: Enhanced mapping experience. Users now have the option of using Bing Maps or Google Maps for calculating routes, which will be especially helpful for international users.
  • New: Automatic address finder. This allows you to type in just a few parts of an address, after which OnTime will suggest a complete address. International addresses may be used. This can significantly cut down on data entry time and increase accuracy since OnTime will verify the address and automatically geocode it for accurate placement on the map.
  • New: Routes for a driver's assignments can now be optimized by due date and geographically.
  • New: Distance can now be recalculated between two locations if the cached distance is no longer desired.
  • Enhanced: The order entry screen in OnTime Dispatch has been streamlined to be more efficient, both in terms of space used on-screen and performance.
  • New: The reference number and purchase order number fields have been moved from the Additional Details area to the General area for ease of access.
  • New: Right click on an order in the Tracking view in OnTime Dispatch or Management Suite to create duplicates of the selected order. This can be useful in situations such as generating pre-paid tickets for customers.
  • New: The signature capture options have been copied into the ribbon at the top when composing a new order. This will make it easier to select digital signature capture requirements without having to navigate to the Additional Details area.
  • New: The Miscellaneous Adjustment field is now available for importing data in the Import Data feature of OnTime Management Suite.
  • New: Name and contact fields are now available as special fields for workflow notifications for both pickup and delivery locations. Before, only the full address could be used.
  • Enhanced: New fields have been added to the required fields list. This includes height, width, depth, quantity, and weight. If selected, the dispatcher is required to enter a value more than zero to meet the requirement.
  • Resolved: Issues with inconsistent terminology across different areas of the program.
  • Resolved: Issues where invoices created without an invoice date would default to a date of 1/1/1753.
  • Resolved: An issue in the Windows Mobile application that prevented route stops from appearing in the manually sorted order specified by the dispatcher.
  • Resolved: An issue that some users were having when accessing the vehicles list in OnTime Management Suite.
  • Resolved: Layout issue in title bars across the Customer Web Portal in certain browsers.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 9/2/2010
  • New: Invoice date is now user definable on invoices and will print at the top of invoices.
  • New: Description fields have been added to the shipment details page of the Customer Web Portal.
  • Resolved: Issue with route stop spans automatically incrementing when spanning across midnight and less than 12 hours.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 8/24/2010
  • Resolved: Issue with an inappropriate multiplier applied to write-in optional charges, which would affect the pricing of the charge.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 8/23/2010
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 8/19/2010
  • New: Price modifiers now have an additional option of using a multiplier. This will make it easier to create prices that need to be multiplied by a specified amount.
  • New: All new custom status system allows an order to be tagged with messages and status information throughout the lifecycle of an order. Order can be tagged with status changes on the desktop or in the field by driver using their mobile devices.
  • New: Customers can now create their own account directly on the OnTime Customer Web Portal without having to contact the courier company first. The new customer will be based on the "template customer", just as is done when creating a new customer in OnTime Dispatch. This option can be turned on and off as desired.
  • New: The OnTime Tracking Web Applet and OnTime Customer Web Portal have been updated to display the status history of every order. The newest status changes will appear at the bottom of the list, just as on the FedEx and UPS tracking pages.
  • New: The message on the log in page of the OnTime Customer Web Portal can be be customized to say whatever is needed.
  • Enhanced: Order description fields have been increased to a larger capacity of 2000 characters from the previous 500.
  • New: Price recalculation and checking is done automatically before producing invoices to ensure all pricing lines up as expected.
  • New: Quickly duplicate route stops in Management Suite by right clicking on a route stop and choosing Create Duplicate of Stop.
  • New: Quickly duplicate location records in Management Suite by right clicking on one or more locations and choosing Duplicate.
  • Resolved: Issue with the route stop window not scrolling down far enough to see all available order options on some monitors.
  • Resolved: Issue with a dispatcher's name, instead of driver's name, appearing in some outgoing notifications to customers.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 7/29/2010
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 6/26/2010
  • New: Create new orders from any existing order from the tracking view in OnTime Dispatch. Just right click on a shipment in the tracking view and select the option to create a new based on the existing.
  • New: Drivers can now update general information on an order via their mobile devices running OnTime Mobile. By default this option is off, but you can turn it on for drivers that you would like to have this ability.
  • Enhanced: The vehicle maintenance area in OnTime Management Suite has been updated to simplify recording maintenance and viewing maintenance items due. The vehicle list will now show a warning icon next to a vehicle in the list to indicate that at least one maintenance item is due on that vehicle. Double clicking the vehicle will reveal more details.
  • New: You may now add pickup and/or delivery signatures to an invoice.
  • New: Both OnTime Management Suite and Dispatch have been optimized for high resolution displays.
  • Resolved: An issue has been resolved in the dispatching application which was causing an error to appear when submitted on-demand orders were left open in the local copy of OnTime Dispatch.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 6/12/2010
  • New: Support for GPS transmission in OnTime Mobile Web for iPhone, Android, Windows Mobile, Nokia 97, Palm Pre', and BlackBerry based mobile devices.
  • New: Two fields have been added to the workflow designer for use in notifications: reference number and purchase order number.
  • Resolved: Issue with driver assignment after leaving the "Suggested Driver" window open for an extended period of time.
  • Resolved: Issue with time zone translation not occurring properly when opening a user's session for edit.
  • Resolved: Issues with total costs of orders not being synchronized when changes are made to an order after it is completed. New options have been added to the Billing section of the General Options in Management Suite to ensure that this information is recalculated when processing invoices.
  • Resolved: Various issues reported via the OnTime error reporting service.
Released: 5/27/2010
  • Resolved: Issues encountered when importing pickup and delivery addresses from shipments from an Excel or CSV file.
Released: 5/14/2010
  • New: From the Tracking view, the status can now be changed to completed while being prompted for POD information. This works similar to the submit as completed feature in the order entry screen of the dispatch program.
  • Resolved: Issue with unassign option not being enabled in the tracking view under specific circumstances.
  • Resolved: The shipping label available from the tracking view would not print out proper information in certain circumstances. This has been resolved.
  • Resolved: An issue with multiple custom price modifier inputs existing within a single order. This caused an error when adding the affected order to an invoice.
  • Resolved: An issue with the driver mapping screen closing without a way to immediately reopen it in OnTime Dispatch.
  • Resolved: Various issues reported via the OnTime error reporting service.
  • Enhanced: Better memory management is now available in OnTime Mobile for Windows Mobile.
Released: 5/8/2010
  • New: Sliding scale for commissionable items, including price sets and price modifiers. This makes it possible to set a single commission rate for driver and then program how much of each base price or accessorial charge is eligible for commission.
  • Resolved: Issue on some Windows 7 64bit machines with labels disappearing on the order entry screen.
  • New: Specify required fields for the order entry form in OnTime Dispatch at a global level.
  • New: Specify required fields for the order entry form in OnTime Dispatch at a customer level.
  • Resolved: Issue with data file update not successfully completing in specific circumstances.
  • Resolved: Miscellaneous issues reported by users via the OnTime error reporting service.